
Still have questions? Speak to us directly!
FAQ - Frequently Asked Questions
1. Who can benefit from FisioHome's home physiotherapy services?
Primarily, elderly individuals who have difficulty travelling to a clinic, or who prefer the comfort and privacy of their own home for the rehabilitation of various conditions (post-operative, neurological, chronic pain, fall prevention, etc.).
2. I need to have some equipment at home?
No. Our physiotherapists bring all the necessary equipment for the session. However, we can provide suggestions to optimise the space and make use of items from your own environment during the exercises.
3. Are the sessions personalised or standardised?
All sessions and treatment plans are 100% personalised following a detailed assessment. Your plan will be unique, tailored to your needs and goals.
4. What is the duration of a session?
The duration varies according to the individual treatment plan, but sessions generally last between 45 and 60 minutes.
5. Are your services covered by health insurance?
FisioHome issues receipts for reimbursement.
6. How can I schedule an assessment?
You can schedule your assessment by completing the contact form on our website, sending an email, or calling our phone/WhatsApp number: +351 915 967 554 | +351 936 543 651.
7. Cancellation/Rescheduling Policy
We kindly ask that any cancellation or rescheduling be made at least 24 hours in advance. Otherwise, the session may be charged.
8. How are my personal data and cookies handled?
FisioHome respects your privacy and handles your personal data securely and in compliance with the General Data Protection Regulation (GDPR).
The data collected is used solely for contact purposes, scheduling home physiotherapy services, and improving the website experience. FisioHome does not sell or share personal data with third parties, except where required by law.
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